Shipping & Returns

How can I return items that don’t fit me?

Due to COVID-19, we cannot accept any returns. Please understand that this is due to the safety of our customers and employees. Make sure to check our size guide in order to get the best fit possible. Please check our Instagram page for any updates regarding our return policy.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
Due to Covid-19 we will not be accepting any exchanges. This is for the safety for our customers and our safety as well, we apologize for the inconvenience. Follow @shopaldrez for any updates regarding exchanges.

Shipping Issues

We are not responsible for any missing/lost/stolen packages. Once it is in USPS hands we are no longer responsible for anything that may happen to your package. Please contact USPS to submit a claim. And contact us to see what we can do in regards to your situation. 

Shipping Time

Our shipping can take anywhere from 5-10 days. If are delays please be patient and rest assured that you will get your package!